A Knowledgebase is a bit like a library. It is a dynamic resource that has the capacity to provide knowledge as well as learn. This refers to when visitors and customers rate the "knowledge" --- We can then modify the published knowledge as needed to continually improves the quality of "knowledge" shared with our visitors and customers.

Our goal is to provide outstanding customer service. The intent of our knowledgebase is to provide easy access to information that might otherwise require contact with staff.  It's an option that saves our visitors and customers time.

1. The Ideal Help Desk private ticket system provides an efficient way to email qualified professionals, ask questions and learn solutions.

2. The Knowledgebase is public and allows you to retrieve brief explanations and descriptions on a range of subjects centered on our services.

3. Our Knowledgebase organizes information into categories so you can access subject matter quickly.

4. Subjects generally relate to selling and marketing online, as well as hosting, creative services and products we offer that support our customers' success on the Internet.

5. You find: articles, white papers, user manuals, links and answers to frequently asked questions.

Please feel free to suggest new topics as we are eager to add valuable information that you find beneficial.

Please browse the Knowledgebase to find our response to frequently asked questions.

We are glad to provide additional information. Open a ticket and inquire. Thank you.